Delivery Information

At Reliable Propane Tanks, we prioritize safe, timely, and transparent delivery of all propane tanks. Below is a detailed overview of our delivery policies and procedures.

1. Delivery Options

We offer flexible and secure delivery services tailored to your location and tank size:

Standard Delivery: Curbside delivery via certified HAZMAT-compliant carriers.
Expedited Shipping: Faster delivery options available upon request (subject to availability).
Assisted Placement (Optional): For an added fee, we can provide on-site placement assistance.

2. Shipping Coverage

We deliver to all 48 continental U.S. states.
Please note:

Remote or rural locations may require additional time or cost.
Contact us before placing your order if you’re unsure about delivery availability in your area.

3. Shipping Costs

Shipping rates are calculated based on:

Tank Size and Weight
Distance to Delivery Address
Special Handling Requirements (e.g., HAZMAT compliance)

A flat shipping rate of $385 applies to most orders unless otherwise quoted at checkout.

4. Delivery Timeline

Processing Time: 2–4 business days after payment and order confirmation.
Standard Delivery: 5–7 business days after dispatch.
Expedited Delivery: 2–4 business days after dispatch (when available).

Delivery times are estimates and may vary depending on carrier schedules and weather conditions.

5. Carrier Certification & Safety

We use licensed, DOT/HAZMAT-compliant freight companies to transport all tanks safely.

All tanks are shipped with liability coverage during transit.
We follow all applicable OSHA, DOT, and state-level safety standards.

6. Order Confirmation & Tracking

A confirmation email will be sent upon successful order placement.
A shipping notification with tracking details will be provided once your tank ships.
You can track your shipment online through the carrier’s portal.

7. Delivery Requirements

Please ensure the following before delivery:

Accessible Location: Clear entry for trucks (no low branches, narrow driveways).
Authorized Receiver: Someone must be available to sign and inspect the tank.
Local Compliance: Ensure you comply with local propane storage regulations before delivery.

8. Return & Refund Policy

You may request a return within 30 days of delivery.
Returned tanks must be unused, empty, and safe for transport.
Return shipping costs are the responsibility of the customer.
Refunds will be processed within 5–10 business days after the return is received and inspected.

For any questions about shipping, delivery dates, or logistics, feel free to contact our customer service team at:

📧 info@reliablepropanetanks.com
📞

+1 (970) 347-0055